1. Introduction
Welcome to Launchzy ("we", "us", or "our"). Launchzy s.r.o. is an AI automation agency based in the Slovak Republic, operating the website www.launchzy.eu. We are committed to protecting your personal data and respecting your privacy in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and applicable Slovak data protection law.
This Privacy Policy explains what personal data we collect, how we use it, and what rights you have in relation to your data when you visit our website or engage our services.
2. Data Controller
The data controller responsible for your personal data is:
Launchzy s.r.o.
Website: www.launchzy.eu
Email: ceo@launchzy.eu
Phone: +421 905 706 135
Registered in: Slovak Republic
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Data You Provide Directly
• Name and email address when you submit our contact form or book a consultation call via Calendly
• Phone number, if voluntarily provided
• Business information (company name, industry, use-case) shared during onboarding or discovery calls
• Payment and billing information processed in connection with our services
3.2 Data Collected Automatically
• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on site, and referral sources
• Cookies and similar tracking technologies (see Section 8)
3.3 Data From Third-Party Integrations
When we deliver AI automation services to clients, we may process business data shared by the client. In such cases, we act as a data processor on behalf of the client (the data controller), and a separate Data Processing Agreement (DPA) applies.
4. Legal Basis for Processing
We process your personal data on the following legal bases under Article 6 GDPR:
• Contractual necessity (Art. 6(1)(b)): Processing required to deliver our services or respond to your enquiry
• Legitimate interests (Art. 6(1)(f)): Analytics, website improvement, and direct marketing to existing clients
• Consent (Art. 6(1)(a)): Where you have opted in to marketing communications or cookie use
• Legal obligation (Art. 6(1)(c)): Where required by Slovak law or EU regulation (e.g., tax and accounting records)
5. How We Use Your Data
Your personal data is used for the following purposes:
• Responding to enquiries submitted via contact forms or email
• Scheduling and managing consultation calls (via Calendly)
• Delivering AI automation, agent, and web development services
• Sending service-related communications (project updates, invoices, support)
• Sending marketing communications, where you have provided consent or where permitted under legitimate interest
• Analysing website traffic and improving our website and service offering
• Complying with legal and regulatory obligations
6. Data Sharing & Third-Party Processors
We do not sell your personal data. We may share your data with trusted third-party service providers acting as data processors on our behalf, including:
• Calendly (scheduling platform) — for booking calls; governed by Calendly's own Privacy Policy
• Email service providers — for transactional and marketing communications
• Cloud infrastructure and AI platforms — used in delivering automation and agent services
• Accounting and invoicing software — for billing and financial record-keeping
• Social media platforms (LinkedIn, Instagram, Facebook) — if you interact with us via those channels
All third-party processors are contractually required to protect your data and use it only for the purposes we specify. Where processors are located outside the EEA, appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
7. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Policy:
• Contact/enquiry data: Up to 2 years from last contact, unless a service relationship commences
• Client service data: For the duration of the contract plus 5 years (as required by Slovak accounting law)
• Website analytics data: Up to 26 months
• Marketing communications data: Until you withdraw consent or unsubscribe
Upon expiry, data is securely deleted or anonymised.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies. These include:
• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Used to understand how visitors interact with the site (e.g., page views, session duration)
• Marketing cookies: Used to track effectiveness of our marketing campaigns
You may manage or withdraw your consent to non-essential cookies at any time via your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.
9. Your Rights Under GDPR
As a data subject in the European Union, you have the following rights:
• Right of access (Art. 15): Request a copy of the personal data we hold about you
• Right to rectification (Art. 16): Request correction of inaccurate or incomplete data
• Right to erasure (Art. 17): Request deletion of your data, subject to legal retention obligations
• Right to restriction of processing (Art. 18): Request that we limit how we use your data
• Right to data portability (Art. 20): Receive your data in a structured, machine-readable format
• Right to object (Art. 21): Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing
To exercise any of these rights, please contact us at: ceo@launchzy.eu
We will respond to your request within 30 days. Identity verification may be required.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews of our systems and third-party processors.
However, no method of internet transmission is 100% secure. In the event of a data breach affecting your rights and freedoms, we will notify you and the relevant supervisory authority as required by GDPR.
11. Supervisory Authority
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Slovak supervisory authority:
Urad na ochranu osobnych udajov Slovenskej republiky
(Office for Personal Data Protection of the Slovak Republic)
Website: www.dataprotection.gov.sk
Address: Hranicna 12, 820 07 Bratislava, Slovak Republic
12. Third-Party Links
Our website may contain links to third-party websites, including our social media channels (LinkedIn, Instagram, Facebook). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The most current version will always be available at www.launchzy.eu/privacy-policy. Material changes will be communicated to existing clients by email. Your continued use of our website after any update constitutes acceptance of the revised Policy.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:
Launchzy s.r.o.
Email: ceo@launchzy.eu
Phone: +421 905 706 135
Website: www.launchzy.eu