AI Employee (Ghost Employee)

A fully automated AI receptionist for aesthetic clinics, dental practices and wellness centres — handling enquiries, booking appointments, sending reminders and collecting reviews. Your staff focuses on patients. The AI handles everything else.

A fully automated AI receptionist for aesthetic clinics, dental practices and wellness centres — handling enquiries, booking appointments, sending reminders and collecting reviews. Your staff focuses on patients. The AI handles everything else.

A fully automated AI receptionist for aesthetic clinics, dental practices and wellness centres — handling enquiries, booking appointments, sending reminders and collecting reviews. Your staff focuses on patients. The AI handles everything else.

Problems you know all too well

Missed enquiries after hours

A patient messages at 9pm asking about pricing. No reply until morning — by then they've booked with a competitor.

No-shows killing your schedule

Patients forget appointments. Empty slots you can't fill last-minute cost you hundreds every week.

Staff drowning in repetitive calls

Your team answers the same questions all day instead of focusing on patients in the clinic.

Reviews left to chance

Happy patients leave without being asked. Unhappy ones post online. You're losing the review game by default.

Patients don't come back

No follow-up after treatment. No reminder for a 3-month top-up. Patients slowly drift away.

Marketing spend with no follow-up

You run ads, people enquire — and half of them never get a fast enough response. Ad budget wasted.

How it works

1

Patient enquires — AI responds in seconds

Via Phone, Instagram DM, WhatsApp, website chat or SMS — the AI answers pricing questions, describes treatments and handles the conversation naturally, 24/7.

1

Patient enquires — AI responds in seconds

Via Phone, Instagram DM, WhatsApp, website chat or SMS — the AI answers pricing questions, describes treatments and handles the conversation naturally, 24/7.

2

AI qualifies the patient

Asks the right questions — treatment interest, availability, any contraindications — and captures everything needed before a booking is made.

2

AI qualifies the patient

Asks the right questions — treatment interest, availability, any contraindications — and captures everything needed before a booking is made.

3

Appointment booked & logged

The AI books directly into your calendar and records the patient in your database. Your team sees a clean, ready-to-go schedule every morning.

3

Appointment booked & logged

The AI books directly into your calendar and records the patient in your database. Your team sees a clean, ready-to-go schedule every morning.

4

Automated reminders sent

Patient receives a confirmation immediately, then a reminder 24 hours before and again 2 hours before. No-show rates drop significantly.

4

Automated reminders sent

Patient receives a confirmation immediately, then a reminder 24 hours before and again 2 hours before. No-show rates drop significantly.

5

Post-treatment follow-up

After the appointment, the AI sends a personalised check-in message, care instructions and a Google review request — all automatically.

5

Post-treatment follow-up

After the appointment, the AI sends a personalised check-in message, care instructions and a Google review request — all automatically.

6

Re-engagement & retention

Patients who haven't returned in 60–90 days receive a personalised re-engagement message. Repeat bookings happen without you lifting a finger.

6

Re-engagement & retention

Patients who haven't returned in 60–90 days receive a personalised re-engagement message. Repeat bookings happen without you lifting a finger.